is a business corporation registered under the Supervisory Authority of FINTRAC in Canada with OCN number 1000956723, at the address 1270 Central Parkway West, Unit 102, Mississauga, Ontario, Canada. PROBNK PAYMENT SOLUTIONS INC is registered with FINTRAC in Canada with MSB registration C100000356 for the provision of services as money transfer, provide and or redeem money orders and foreign exchange.
www.probnk.comAddress :1270 Central Parkway West, Unit 102, Mississauga, Ontario, Canada Phone Number: +1(437)8003934
The Company which provides financial services to its clients. The Company must possess personal data (including sensitive personal data) so that it can provide these services. You may give your personal details to the Company directly such as on the Application form or via our website or we may collect them from another source.
This Privacy Policy aims to give you information on how the Company collects and processes your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. It explains how information about you is collected and used by the Company.
The Company reserves the right to update this privacy policy whenever this is deemed to be appropriated. The update will be posted in the Company’s operated website https:// www.probnk.com and the client accepts posting updated privacy policy as official notice to the client.
The Company’s highest priority is to protect the personal data of its clients. The Company collects the required personal data to open and safeguard your assets and your privacy. The Company gathers information from its clients to identify their needs to improve the provided services.
The Company is committed to protecting the personal data of its employees, customers, suppliers and other to ensuring compliance with all relevant legislation.
By using our website, providing personal data and/or using our services as described above, you agree that you consent to this Privacy Policy as updated from time to time. If you have provided personal data to us relating to any other person you agree that you have a right to provide that information, you have provided a copy of this Privacy Policy, as updated from time to time, to that person and each such person has agree to these terms.
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘Controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Under General Data Protection Regulation (GDPR) provides several rights to the data subjects which are analysed below.
Each of the rights involved has its own specific aspects and challenges to the Company in complying with them and doing so within the required timescales. In general, a proactive approach has been taken that place as much control over personal data in the hands of the data subject as possible, with a minimum amount of intervention or involvement required on the part of the Company.
If you a natural person you have the following rights:
All the above-mentioned rights should be satisfied without undue delay and at the latest within one calendar month of receiving the request.
You can enforce these rights by means of a written request to us at the contact details as listed below.
Please note that these rights may only apply in certain cases. Some rights only apply where the lawful basis of processing is consent or where there is a contractual obligation.
The Company will collect and process your personal data (which may include sensitive personal data) for the purposes of providing you with investment services. We always ensure we respect your privacy rights.
More specifically we gather information to allow us to administer, support, and obtain feedback on our services, to identify and prevent faults with our services and the Website, to improve the services offered by us, to ensure we are maintaining adequate security measures, to prevent any security breaches of our website, and to keep clients informed of products and services that may be of interest to them. We may also use this information, for research and analysis purposes such as monitoring website usage to help us develop the Website and improve our services.
We also collect and process information as described in here above as to enable us to maintain regulatory and legal compliance when rendering regulated financial services to our clients.
All use and processing of personal data, which relates to an individual visitor of our corporate website is subject to that person's explicit consent. Also, the use and processing of personal information and data, which relates to a prospective and / or existing client of PROBNK PAYMENT SOLUTIONS INC is strictly limited to the use as described within this privacy policy and subject to that prospective and / or existing client's explicit consent.
In addition, we may process your personal data for marketing purposes and there are several ways in which we at PROBNK PAYMENT SOLUTIONS INC may use the personal information you have provided to us, including the following:
We, PROBNK PAYMENT SOLUTIONS INC, only collect your personal data if we have legal grounds for doing so. The legal grounds as referred to in GDPR and which we reply upon are the following:
You may have expressly asked us to do something or have otherwise given your clear consent to us to process your personal data (i.e. for marketing purposes).
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
If the personal data is required to be collected and processed to comply with the law, consent is not required. (i.e. to properly identify a physical person and comply with relevant legislations)
Where the personal data collected and processed are required to fulfil a contract with the data subject, consent is not required. For example, cases where the contract cannot be completed without the personal data in question.
Where the personal data are required to protect the vital interests of the data subject or of any other physical person. This ground is used in exceptional circumstances where no other legal ground can apply, usually only for matters of life and death.
It is most relevant to public authorities, but it can apply to any organisation that exercises official authority or carries out tasks in the public interest.
This ground is used provided that such legitimate interest is not overridden by the rights or freedoms of the affected data subjects. If you can reasonably achieve the same result in another less intrusive way, legitimate interests will not apply.
When you enter a business relationship with the Company, either as a client or as one of our business partners, suppliers or 3rd parties, we collect and hold the following personal data about which include but are not limited to:
At PROBNK PAYMENT SOLUTIONS INC, incoming and outgoing telephone calls may be recorded for training and monitoring purposes.
The rendering of financial services to our company's prospective and/or existing clients requires the disclosure of personal data related to our prospective and/or existing customers to fulfil requirements. The Company ensures the confidentially treatment of all disclosed data. You remain the rights to your personal data as described within this privacy policy.
Personal data, which is collected during the visit of our website and using the contact form in the 'contact us' section of our website. Please refer to our Support (support@probnk.com) in case you have questions on this or in case you want to make use of your rights related to your personal data as described in this privacy policy.
Furthermore, your personal data is permitted to be disclosed to public bodies only in cases where the disclosure concerns matters of national and/or international security, the prevention or investigation of criminal activities, law enforcements, where a public interest is given, a juridical proceeding against the person, to which the personal data is related is pending or had been initiated or completed before and/or the personal security of the individual to which the personal data is related.
The Company will communicate the use of your personal data to you prior to its use or processing as described in this privacy policy.
The Company is committed to taking appropriate security measures to keep your personal data secure. Our designed technical procedures ensure adequate protection to personal data from loss, theft, misuse, accidental, unlawful or unauthorised access, disclosure, alteration, use and destruction.
Our security procedures include that we may require proof of identity before we are able to disclose any personal data to you following a request from you for us to do so. We implement security measures across the firm to ensure that our clients’ personal data is protected within secured and encrypted servers we control.
We update and test our security systems on an ongoing basis. We restrict access to your personal data to those employees who need to know that personal data to provide services to you.
You have a choice to supply any or all the personal information required. However, missing information may result in the Company being unable to open or maintain your account and /or to provide you with our services.
If you feel the rights to the personal data related to you had been infringed by PROBNK PAYMENT SOLUTIONS INC, please get in touch at support@probnk.com.
If you have any questions about this privacy policy, please contact our offices :
